If your item arrives damaged in transit – please contact us through our contact details found at the bottom of our website and we can discuss options to rectify the situation for you.
You are not expected to examine the goods while the courier waits, however if you notice that the packaging is damaged or crushed please note it on the couriers paperwork you are asked to sign.
If your item is faulty please contact us within 3 days to obtain a return authorisation to return the item for a replacement or refund.
We do not accept returns under the following circumstances:
- You have mistreated your item resulting in damage
- Natural wear and tear caused after delivery
- Change of mind
