Pele Cushion - Toasted Coconut

We offer Australia Wide Delivery where service is available through our distribution partners.

Most deliveries should arrive within 7-10 business days after your shipping confirmation email is received.

If your item arrives damaged in transit – please contact us through our contact details seen at the bottom of our website and we can discuss options such as, send you a replacement or offer you a refund.

You are not expected to examine the goods while the courier waits, however if you notice that the packaging is damaged or crushed please note it on the couriers paperwork you are asked to sign.

If your item is faulty please contact us within 3 days to obtain a return authorisation to return the item for a replacement or refund.

We do not accept returns under the following circumstances:

- You have mistreated your item resulting in damage
- Natural wear and tear caused after delivery
- Change of mind

Faux fur should be carefully cared for to minimise matting of the pile. Gentle, cold hand washing is recommended, alternatively machine wash separately on a delicate cycle. Line drying in the breeze helps to restore the pile. Do not tumble dry, do not iron and do not bleach. Do not use any heat process as this will singe the pile and cause matting. As standard dry-cleaning processes use heat (that causes matting of the pile), ensure that drycleaners use mild settings to maintain the silky finish. Comb gently using a pet comb or brush. Keep dark or tinted colours away from direct sunlight to prevent fading or discolouration.